Lisa Welchman
Working to create a safer and more compassionate web.

More writing from Lisa

Dec
06
Orange background with colored woodblock prints of an illustration of the human brain

Who? Not Me!

Overcoming the Shame of Bias Earlier this month, Elizabeth M. Adams generously shared a helpful guide that describes different types
6 min read
Dec
03
A yellow diamond shaped traffic sign that says changes ahead.

Digital Governance 2020

The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
3 min read
Nov
18
Blue background and three multi-colored balls in mid-air.

Ethics, Governance, and Safety: What's in Your Hands?

Ethics, governance, and safety are terms that we sometimes use interchangeably. This intermingling is understandable. They play together. But the
3 min read
Nov
17
multi-colored lotus flower illustrations on a background of white

Setting An Intention

Trending Towards the Good One of the benefits of my mindfulness practice, of sitting with myself daily (or almost daily)
1 min read
Feb
27
This image has sketches of a car, device screens, a phone, a shopping cart, email, and a snail mail envelope

Omnichannel Governance

If you are used to focusing on digital governance, tackling omnichannel can be disorienting. Sometimes teams say “omnichannel” when they really mean “all the digital channels.” Here are some revised governance definitions for omnichannel that can help give you the right frame of reference:
4 min read
Feb
25
Picture of a groups sitting at a counter at A Waffle House. Picture includes Lisa Welchman and Mike Monteiro

Are We Doing Our Best?

It’s Black History Month in the USA, and I’ve been reading a lot of interesting articles about the
4 min read
Jan
08
A diamond shaped yellow traffic sign that says changes ahead.

Digital Governance 2020

The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
3 min read
Mar
12
Keeping Our Digital World Safe

Keeping Our Digital World Safe

On the 30th anniversary of the World Wide Web, I’m going to pause my usual laser focus on digital
3 min read
Feb
20
A picture of the cover of the book Managing Chaos: Digital Governance by Design, by Lisa Welchman

The Extended Digital Team

The extended digital team includes non-employee resources that support your digital presence. This includes resources liken website hosting service providers,
1 min read
Jan
23
A picture of the cover of the book Managing Chaos: Digital Governance by Design, by Lisa Welchman

The Distributed Digital Team

The distributed digital team: * maintains the quality of a particular aspect of the digital presence * develops and maintains content, applications,
2 min read